Goods Return Request Submitted

Thank you {{text-4}},
we have received your Goods Return Request,
we will evaluate your request and if acceptable we will send you a
Return Merchandise Authorization within 24 hours.

Herewith below your request details:

Your Information:

Distributor Name:

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Contact Person:

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Email:

{{email}}

Invoice Number:

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Invoice Date:

{{datetime}}

Product Information:

Product Name/s:

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{{text-19}}

{{text-20}}

{{text-21}}

Product Code/s:

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Product/s Quantity:

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{{text-13}}

{{text-15}}

{{text-16}}

Reason for Return:

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{% if text-9 != blank %} Description of fault:

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{% if text-10 != blank %} Description of incorrectly supplied by Spazio:

{{text-10}} {% endif %}

{% if text-11 != blank %} Description of incorrectly ordered by yourself:

{{text-11}} {% endif %}

You Requested:

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File Upload/s:

{% if file != blank %}
Invoice/s uploaded:
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{% else %}
N/A
{% endif %}

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Product image/s uploaded:
{{file-2}}
{% else %}
N/A
{% endif %}

Please be aware:
For product/s that are returned as A.FAULTY,
and you have requested to send replacement item immediately:
If the returned goods are not found faulty due to a manufacturing error,
we will return the goods to you and no credit will be passed.

Please be aware:
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Terms and Conditions:
Return of the GOODS mentioned above are subject to the SPAZIO Lighting (pty) Ltd "STANDARD TERMS and CONDITIONS of SALE" including any additional terms SPAZIO may specify in the GOODS RETURN APPROVAL (GRA). I accept on behalf of the DISTRIBUTOR that: No GOODS can be returned before the GOODS RETURN AUTHORISATION (GRA), is signed by a SPAZIO Authorised Representative. SPAZIO may, at their sole discretion, charge for transport costs and may specify the conditions for returning GOODS to SPAZIO. GOODS must be returned in their ORIGINAL packaging with all relevant documents and the Warranty conditions must have been complied with. If SPAZIO establishes that returned GOODS were altered or specially manufactured or imported, the GOODS shall be returned at the DISTRIBUTOR'S cost.

{% if customer.name != blank %} This form was submitted by:
Name: {{customer.name}} | Email: {{customer.email}}{% endif %}

Should you have any questions or queries, please contact us on the below details: Tel: 011 555 5555 \| Email: info@spazio.co.za

Thank You and Kindest Regards
Spazio Lighting
www.spazio.co.za